Support

Something not working, or have an idea? Email dw@danielwargh.com. You'll usually hear back within two working days.

It helps to include your device (iPhone, iPad or Mac), the app version from Settings, and what you expected to happen. For AI assistant problems, say which assistant you use.

Common questions

How do I connect Claude, ChatGPT or another assistant?

See Use Kide with AI. The server address is https://api.trykide.com/mcp.

How do I disconnect an assistant or change what it can do?

In the app, open Settings → Connected Agents. Pick the assistant to narrow its permissions or revoke it. It takes effect immediately.

My changes don't appear on another device.

Check that both devices are signed in to the same account (Settings shows the email), then tap Settings → Sync Now on each.

How do I move my decks from Anki or Mochi?

Use Import in the app and choose your .apkg or .mochi file. Importing the same file again later updates what changed in the file and keeps your edits in Kide.

How do I export my data?

Export any deck as Markdown or Mochi from the app, or ask a connected assistant to export it.

How do I delete my account?

Settings → Delete Account. This removes your account and all synced data from the server and disconnects every assistant. See the privacy policy for details.

I forgot my password.

Email dw@danielwargh.com from the address you signed up with and we'll help you get back in.